Sal
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Total activity48
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Last activity
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Member since
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Following3 users
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Votes6
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Activity overview
Latest activity by Sal-
Sal commented,
It would be really nice if Zendesk provided a repo of example custom apps that utilise the most common patterns
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Sal commented,
Is your Zendesk instance IP restricted?
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Sal commented,
You need to build the app first using ‘npm run build’ That will build it in the dist folder Then you can npm run start Then you can zcli:apps:server
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Sal commented,
What is the Node version?
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Sal commented,
Check out this repo https://github.com/OlegGulevskyy/zendesk-vite-boilerplate Reach out if you have any specific questions
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Sal commented,
Yes it just needs something to trigger off. I.e change of a ticket field, or status etc The problem we were having was that Agents using Skip shouldn’t see tickets that had no Skill associated on...
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Sal commented,
Hey Ty, When a ticket arrives via a web form, we tag it as example_type_1 Then a trigger calls the web hook I created that adds the skills using the api/v2/routing API endpoint Here’s the API f...
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Sal commented,
I was able to make this happen. I used Triggers, Tags, Webhooks and the API. Working like a charm.
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Sal commented,
@Ismail - I am using ZCLI. @Will I think you are missing secure: true for the parameter in the manifest file
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Sal commented,
I would try creating a background.html file for the background app and remove the icon to fix the error