Anton vh
Consultant and founder - Zendesk and other SaaS implementations - AVH Technologies - avhtech.com
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Recent activity by Anton vh-
I am struggling with the results that keep changing as the 'UPDATE - DATE' filter is updating. The DATE_FIRST_FIX returns the earliest date of updates within the filtered range. Usecase: Ticket i...
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3 Years in the making...and still no solution. You have my vote.
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Thanks, what about SLA metrics can they be brought across, and how many tickets can be migrated at a time?
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We are migrating our instance (merging with another instance as a separate brand) and want to keep our subdomain. Can we rename the current instance subdomain and use the current subdomain on the n...
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What would be the best way to deal with the fact that the ticket ids will be different from the original data? The issue is once you import all your tickets a new ticket id will be auto-assigned so...