T.J. (ZenBros)
CEO & Founder of ZenBros https://www.zendesk.com/marketplace/partners/zenbros
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Recent activity by T.J. (ZenBros)-
/account/settings.json mostly unmodifiable
Most of the data inside of account settings is unmodifiable via API, which is the opposite of what is stated within the API reference. Is this known? Response when attempting to update settings:...
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[TALK] Feature Request(s): Custom attributes for logical conditions/triggers, automations, SLAs and KPI metrics are unavailable and far overdue
AnsweredSummary Zendesk talk lacks the capability for custom attributes to be applied after a Requester has made an IVR route selection. Current Without the capability to apply custom attributes to inbou...