Chad Reynolds

1. Community
2. Feedback - Voice (Talk)
3. Caller ID on outbound calls

William (and everyone else) - I reached out to Twilio support about this and can share what I learned. TLDR: Zendesk can write in to Twilio to ask for your Caller ID (CNAM) to be set to your compan...

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• Chad Reynolds
• Created September 14, 2020 19:20
• 4 votes

1. Community
2. Feedback - Voice (Talk)
3. Caller ID on outbound calls

This is a huge issue for us as well. We need our calls to customers to show our Caller ID -- business name not phone number. Otherwise we just look like one of the many phone spammers out there a...

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• Chad Reynolds
• Created October 31, 2019 17:42
• 5 votes

1. Community
2. Feedback - Voice (Talk)
3. Customizable Outbound Caller ID

This is a huge issue for us as well. We need our phone number to show our Caller ID -- business name not phone number. Otherwise we just look like one of the many phone spammers out there and our c...

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• Chad Reynolds
• Created October 31, 2019 17:40
• 4 votes