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Jessica Pagni

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Latest activity by Jessica Pagni
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    Jessica Pagni commented,

    William (and everyone else) - I reached out to Twilio support about this and can share what I learned. TLDR: Zendesk can write in to Twilio to ask for your Caller ID (CNAM) to be set to your compan...

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    Jessica Pagni commented,

    This is a huge issue for us as well. We need our calls to customers to show our Caller ID -- business name not phone number. Otherwise we just look like one of the many phone spammers out there a...

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    Jessica Pagni commented,

    This is a huge issue for us as well. We need our phone number to show our Caller ID -- business name not phone number. Otherwise we just look like one of the many phone spammers out there and our c...