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Francois Spinnael

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Recent activity by Francois Spinnael Recent activity Votes

  • Latest update by requester

    1. Community
    2. Feedback - Ticketing System (Support)

    Hello, We have a kind of issue that can be improved to increase customer satisfaction. It is easy.   Current behavior is that if the REQUESTER makes an update on a ticket (public reply) the Latest ...

    • Francois Spinnael
    • Created
    • 1 follower
    • 0 comments
    • 0 votes

  • Importing HTML

    1. Community
    2. Zendesk APIs

    Hi everyone, I'v read a lot on the community and saw some tips & tricks. Unfortunately without any result.  I've exported an article into JSON to CSV and tried to import the "xml" into the tag body...

    • Francois Spinnael
    • Created
    • 2 followers
    • 3 comments
    • 0 votes

  • Help Center - Bulk translate categories / sections / articles

    1. Community
    2. Zendesk APIs

    Hi, I'm new here in the API section, so If I say stupid things, its probably related to my newbie status.  I've played around with the documentation with some succes. Now that I'm trying to make so...

    • Francois Spinnael
    • Created
    • 2 followers
    • 1 comment
    • 0 votes