Thomas Anderson
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Total activity9
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Thomas Anderson-
Thomas Anderson commented,
I'm having trouble getting chats into our Zendesk to route to the departments I've created. I've made sure that the organisations to be routed are tagged correctly so each of their associated users...
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Thomas Anderson commented,
Hi Beto, Very helpful, thankyou 🙂 I don't see the "roles" option in my Admin Centre. Is this option unavailable to us in our Professional plan?
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Thomas Anderson commented,
Hi! Some of my agents are unable to reply to side conversations started by another. I had assumed that this was an issue with permissions, and that the "contribute to side conversations" option was...
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Thomas Anderson commented,
Hi, It looks like the addition of this code has somehow affected the functionality of our Help Centre. I'd pasted all code into our Copenhagen help centre as instructed, however, once in place the ...