John Tieu
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Total activity61
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Last activity
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Member since
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Following0 users
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Votes29
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Activity overview
Latest activity by John Tieu-
John Tieu commented,
Hi Julien Maneyrol We're seeing these spam tickets in Chinese as well. Can you clarify what you did to mitigate the issue? Did it permanently stop the spam? Thank you
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John Tieu commented,
+1 This should be standard functionality out of the box.
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John Tieu commented,
Andrew Dyer We've seen quite an influx on false negatives starting around October which has persisted through December. This is causing a rather significant impact to our overall CSAT by several pe...
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John Tieu commented,
Thanks, Eugene. That worked.
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John Tieu created a post,
Large queries only export to CSV returning a non-usable format.
I'm only given the option to export a large query as CSV which combines all the data in my query into a single cell. We'd need to be able to export to XLS to make the actual data usable.
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John Tieu commented,
+1 to getting an official response from Zendesk on this, the dramatic decrease in response rate from the official workaround is troublesome. While I appreciate the workaround provided by Zulq, it's...
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John Tieu commented,
+1 This is a rather frustrating experience when testing changes on any dashboard.
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John Tieu commented,
Hi, Is it possible to hide a column from a table query from both the query itself and from an export? For example, in my table query I have COUNT(Tickets) as the metric and went to Chart Configura...
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John Tieu commented,
+1 - This would be a huge win for our clients to give them the ability to export their own dashboards.
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John Tieu commented,
+1 on this This is a huge step backwards from functionality with GoodData