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David Crichlow
Joined Apr 16, 2021
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Last activity Oct 13, 2022
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Latest activity by David Crichlow
David Crichlow commented,
Stuart Buddrige my solution doesn't stop you from viewing the article if you have the direct link. It just removes it from the list in the category or section pages. On further thought, a user could still search for the article and find it, so this wouldn't fully solve your problem
View comment · Posted Oct 13, 2022 · David Crichlow
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David Crichlow commented,
Stuart Buddrige I'm not sure I fully understand the question, but I manually added the CSS style close to the top of the CSS file.
View comment · Posted Oct 12, 2022 · David Crichlow
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David Crichlow commented,
Stuart Buddrige can you post an example of the CSS that you used?
Mine looked something like this
a[href*="/hc/en-us/articles/44166706125-Order-Taker-Order-Payment"] {
display:none;
}
Depending on your other styles you may try !important after none.
display: none !important;
View comment · Posted Oct 11, 2022 · David Crichlow
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David Crichlow commented,
Hi Stuart Buddrige,
I did something like the following using CSS to hide the article from the list of articles.
a[href*="/hc/en-us/articles/ArticleID-Name-of-Document"]
{
display:none
}
I used Chrome developer tools to get the exact URL of the link. The article is still published, and if you enter the URL into the browser, you can access it. However, the link is not available for your customer to click.
Of course, you would need to do this for every article. Though if you created a section for these articles, you could probably just hide the entire section using a similar method.
View comment · Edited Sep 26, 2022 · David Crichlow
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David Crichlow commented,
I would like to place this banner over several articles. However, it is repeating the alert banner for each article that has the label. Could you help, please? I'm not sure what I am doing wrong. I essentially only want to show the banner over articles with the alert label. Not over the entire help center. I moved the alert HTML from the header page to the alerts page, but it is still showing a separate alert for each article.
View comment · Posted Mar 08, 2021 · David Crichlow
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