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Salvatore Arsene
Joined Apr 16, 2021
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Last activity Dec 28, 2022
Check out our Zendesk Apps and Themes - https://solafid.com/
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Latest activity by Salvatore Arsene
Salvatore Arsene commented,
Arianne Batiles, Anthony Severo
We no longer sell the app via Zendesk Marketplace but the app can still be purchased directly via our website.
View comment · Posted Dec 28, 2022 · Salvatore Arsene
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Salvatore Arsene commented,
Harry Dubois, we have recently updated the mass delete tickets app to include search feature, this will allow us to find closed (and archived) tickets. For example, you can use the search keyword "status:closed status:closed created<2021-12-01" in the app to return closed tickets created before Dec 1, 2021.
View comment · Posted Jan 14, 2022 · Salvatore Arsene
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Salvatore Arsene commented,
Hey @..., yes the mass delete tickets app can delete closed tickets.
View comment · Posted Aug 11, 2021 · Salvatore Arsene
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Salvatore Arsene commented,
We come across this situation pretty often with our clients where they need to be able to mass delete tickets for various reasons (e.g. spam in suspended tickets, to comply with government rules, etc). We developed this app that could be useful to mass delete tickets. As long as the tickets can be displayed in a ticket view (or is suspended ticket view), this app can delete them.
View comment · Posted Aug 11, 2021 · Salvatore Arsene
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