
Vaughan
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Total activity93
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes64
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Subscriptions14
Activity overview
Latest activity by Vaughan-
Vaughan commented,
I would like to be able to create a workflow to notify Admins when attachments flagged. Is the malware flag an action/event that a trigger can be built around? Are any tags applied when Zendesk blo...
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Vaughan commented,
Please clarify sentence 2 of paragraph 1: "If an agent misses or declines a call then the call is routed to the next available agent." Does this imply the call is routed to the next agent "who has ...
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Vaughan commented,
I too would love an update on this feature request. Is this on the roadmap for 2022?
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Vaughan commented,
Hello DJ Buenavista Jr., Thank you for replying but no "X button" exists in the pop up, simply the option to either "remind me later" or "watch now". Below is a screenshot to help illustrate. Regar...
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Vaughan commented,
The "What's New" pop-ups are being served to Agents and non-Admin users in Zendesk. This introduces distractions to the Agent experience and is not ideal. How can the pop-ups for "What's New" be su...
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Vaughan commented,
YesterdayAll my settings were just a click awayThis time it looks like it is here to stay :(Oh I believe, in good updates To add actual substance, I find this update bothersome in multiple ways but...
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Vaughan commented,
YesterdayAll my settings were just a click awayThis time it looks like it is here to stay :(Oh I believe, in good updates To add actual substance, I find this update bothersome in multiple ways but...
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Vaughan commented,
Explore datasets aggregate a significant amount of data that would not be economical to reproduce. My hope is that Zendesk makes datasets available via API or integration tool (such as FiveTran) th...
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Vaughan commented,
Explore datasets aggregate a significant amount of data that would not be economical to reproduce. My hope is that Zendesk makes datasets available via API or integration tool (such as FiveTran) th...
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Vaughan commented,
Agreed. As we continue to expand globally this would be an interesting feature. Make sure to vote for this if you like it!