Denielle Booth
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Activity overview
Latest activity by Denielle Booth-
Denielle Booth created a post,
Enforce required ticket fields to be filled prior to merging
Hi there, We want to be able to enforce agents to fill our required ticket fields prior to merging. It's my understanding that it's currently not possible. This would be great in being able to repo...
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Denielle Booth commented,
How do we disable this? What if we don't want a follow-up ticket to be created?