
Michael Mallinson
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Total activity26
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Last activity
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Activity overview
Latest activity by Michael Mallinson-
Michael Mallinson commented,
We use side conversations extensively to deal with literal side conversations that spring up when either our customer or someone from our team needs to converse with a smaller subset of people invo...
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Michael Mallinson commented,
Hi Nicole - no worries! Quite honestly this would be very critical for us and the way we operate, as we have several teams within our department all using Zendesk, all using side conversations quit...
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Michael Mallinson commented,
Hi Nicole - is there any possibility to use system-wide signatures rather than individual profile based signatures? Or to just turn individual signatures *off* in side conversations? Currently we u...