Sabrina Kwok

1. Community
2. Discussion - Tips and best practices from the community
3. Back up your Help Center articles at the click of a button!

Hello Felix, I downloaded kBackup and want to use it for our Help Center (aka Knowledge Base) backup. I entered Domain, email, and password as instructed. Just that it keeps saying the username and...

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• Sabrina Kwok
• Created March 10, 2021 04:47
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Is there a way to add Sidebar navigation into an article

Hello Lisa - how did it go? Any progress?

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• Sabrina Kwok
• Created July 11, 2020 09:28
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

Thank you Katarzyna Karpinska. Yup - Signed up as well! Not sure what to feel, but simply glad that the issue is being addressed. I hope it is not a diversion of the current thread/ topic and make ...

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• Sabrina Kwok
• Created June 18, 2020 00:44
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. How to add icons to zendesk help center

Brilliant!! :DThanks a bunch, Ifra!    

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• Sabrina Kwok
• Created January 03, 2020 03:40
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How to add icons to zendesk help center

Hello Ifra! I have some articles that are video-oriented, while some articles are more text-based. Currently, ALL contents are using the article icon under the article list item. See below. I know...

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• Sabrina Kwok
• Created January 02, 2020 03:35
• 0 votes