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Brad Harris

Joined Apr 15, 2021

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Last activity Oct 17, 2024

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ACTIVITY OVERVIEW

Latest activity by Brad Harris

Brad Harris commented,

Community comment Feedback - Ticketing system (Support)

+1

We have 1300+ macros that we need to update the Group visibility/access to, clicking one at a time is NOT a good usage of our time.

View comment · Posted Oct 17, 2024 · Brad Harris

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Brad Harris commented,

Community comment Q&A - Tickets and email

Hi all, any update on this? Our team has been experiencing this as well.

View comment · Posted Feb 16, 2024 · Brad Harris

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Brad Harris commented,

Community comment Feedback - Reporting and analytics (Explore)

Same. It's Feb, 2023 but we're seeing Week 52 2023 at the end of all of our column charts.

View comment · Edited Feb 15, 2023 · Brad Harris

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Brad Harris commented,

CommentExplore recipes

What a nightmare of a workaround, gonna have to do it though...

View comment · Posted Oct 03, 2022 · Brad Harris

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Brad Harris commented,

Community comment Feedback - Reporting and analytics (Explore)

Adding my name to the list. This seems like a huge oversight and a workaround for all tickets moving forward does NOT help. I need this on a retroactive set of tickets.

+1000

View comment · Posted Oct 03, 2022 · Brad Harris

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Brad Harris commented,

Community comment Feedback - Ticketing system (Support)

@... - I would love know how you were able to pull this off as well!

View comment · Posted Mar 26, 2021 · Brad Harris

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Brad Harris commented,

Community comment Feedback - Ticketing system (Support)

+1

View comment · Posted Mar 26, 2021 · Brad Harris

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Brad Harris commented,

Community comment Feedback - Ticketing system (Support)

@... Is there any sort of update on this that you're aware of?

View comment · Posted Nov 13, 2019 · Brad Harris

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Brad Harris commented,

Community comment Feedback - Ticketing system (Support)

One of our forms has multiple fields with hyperlinks directing the customer to either other articles or our T&C page. At this time, the only option for a link is the full URL, which can get quite ugly (see example). If we were able to simply add a hyperlink, this would be a huge improvement to our customers' experiences.

View comment · Posted Mar 11, 2019 · Brad Harris

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Brad Harris commented,

Community comment Feedback - Ticketing system (Support)

I would even be OK with removing ALL CCs on a ticket.

View comment · Posted Mar 26, 2015 · Brad Harris

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