
Brad Harris
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Total activity58
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Last activity
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Member since
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Following0 users
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Votes34
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Activity overview
Latest activity by Brad Harris-
Brad Harris commented,
@... - I would love know how you were able to pull this off as well!
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Brad Harris commented,
+1
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Brad Harris commented,
Looks like this feature is being planned, but unfortunately it's for Guide Enterprise customers only. Can't describe how disappointing that is...
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Brad Harris commented,
Any update on this request?
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Brad Harris commented,
@... Is there any sort of update on this that you're aware of?
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Brad Harris commented,
According to the What's New webinar from this morning, this feature will be called "Help Center Unified Search" and they confirmed that it will be available for all plans, not just Enterprise!
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Brad Harris commented,
That's very disappointing to hear... We are Support Enterprise customers and a feature afforded to us is up-to 5 Brands. It would seem to me that being able to better organize content between brand...
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Brad Harris commented,
@Bogdan - Can it PLEASE not be just in Guide Enterprise? This is something we've all been asking for for over 6 years now. This could work like how reusing Forms in all/some Brands works now. Or wh...
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Brad Harris commented,
One of our forms has multiple fields with hyperlinks directing the customer to either other articles or our T&C page. At this time, the only option for a link is the full URL, which can get quite u...
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Brad Harris commented,
I would even be OK with removing ALL CCs on a ticket.