Brad Harris
-
Total activity96
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes54
-
Subscriptions21
Comments
Recent activity by Brad Harris-
Hi all, any update on this? Our team has been experiencing this as well.
-
+100000 Having to wait ~1 hour each time you want to test is excruciating.
-
This is an interesting approach. I wonder what having the link at the bottom of the Solved ticket message does for response rates... 🤔
-
This happened to us too. We didn't discover it until a day and a half later. We have to now isolate all of the tickets that were sent a CSAT survey with a dead link and ask them to resubmit. It's w...
-
We have found that this happens on Chrome windows where we are signed in (profiles) to Zendesk with our agent/admin accounts. I tested on windows with end-user profiles and it worked as expected.
-
Same. It's Feb, 2023 but we're seeing Week 52 2023 at the end of all of our column charts.
-
What a nightmare of a workaround, gonna have to do it though...
-
Adding my name to the list. This seems like a huge oversight and a workaround for all tickets moving forward does NOT help. I need this on a retroactive set of tickets. +1000
-
@... - I would love know how you were able to pull this off as well!
-
+1