Sarah Pham

Total activity

7
Last activity

October 22, 2021 15:11
Member since

April 16, 2021 04:54
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Activity overview

Latest activity by Sarah Pham

Sarah Pham commented, February 24, 2021 00:49
Hi, I would like to follow up on Scott Hartmans third question as well please: 3.) Average duration- Does this include IVR & wait time? Or only the time the customer is actually speaking with an ...
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- Sarah Pham
- Created February 24, 2021 00:49
- 0 votes
Sarah Pham commented, February 23, 2021 03:31
Hi I would be interested in that update too. Thanks,
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- Sarah Pham
- Created February 23, 2021 03:31
- 2 votes
Sarah Pham commented, February 15, 2021 23:16
Thanks Taylor, i have created the query as per above without knowing the time tracking app is required. It still gives me output, are you able to advise what data I am looking at?
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- Sarah Pham
- Created February 15, 2021 23:16
- 0 votes
Sarah Pham commented, February 11, 2021 05:47
Hi, if i dont have the time tracker app and still use this recipe what exactly will the report show?
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- Sarah Pham
- Created February 11, 2021 05:47
- 0 votes

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