Maky
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Total activity83
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Last activity
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Activity overview
Latest activity by Maky-
Maky commented,
Hi! can someone tell me how can I make coexist chat and form contact in the same web widget at the same time and allow the customer choose what to do? (or chat or contact form) Maybe with two diffe...
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Maky commented,
Hi! can someone tell me how can I make coexist chat and form contact in the same web widget at the same time and allow the customer choose what to do? (or chat or contact form) Maybe with two diffe...
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Maky commented,
Hi @...! There is way to make coexist Chat and Contact form in the widget? This is whats I need: Letting the customer choose if contact the assistance with chat or with email. Here said that is no...
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Maky commented,
Hi Mark Nino Valencia I find the way to open the chat window with web widget but departments?, any other configuration? can i find a kind of guide to do that? Thanks. Maria
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Maky commented,
Hi DJ Buenavista Jr. When I said "However in this link said that has to work automatically this doesn't happen." I'm talking about this link: https://support.zendesk.com/hc/en-us/articles/440883621...
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Maky commented,
Hi Miranda Burford We need also to change the web widget font too for branding the site. Thanks. Maria
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Maky commented,
Hi Tulasi Also here: Maria
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Maky created a post,
Tip: Customizing the custom Web Widget field text
You can change the custom ticket field text on Web Widget (Classic) using nothing easier than the placeholders. You can use dynamic content to create different text that it depends on browser langu...
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Maky commented,
+1!!! Absolutely agree! we need it too! Thanks. Maria
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Maky commented,
Hi! +1!!! Also when I add a multi-select and data ticket fields Zendesk doesn't note me that are not visible on web widget! We absolutely need these features on ours web widgets. Thanks. Maria