Maky
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Last activity
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Activity overview
Latest activity by Maky-
Maky created a post,
Can I edit the ticket confirmation message from the Web Widget?
AnsweredHello everyone! I have a Client that doesn't like the send request confirmation: How can I satisfy him? any solution or workaround? Thank in advance! Maky
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Maky commented,
Hi everyone! Some workaround founded? Thanks! Maky
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Maky commented,
Hi again Eyal Fein: But if you want to get it on the chat widget you have to use concierge on the chat script configuration: chat: { departments: { enabled: [''], ...
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Maky commented,
Hi Eyal Fein On the Brand Logo! Here! :) Maria
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Maky commented,
Hi Sloan Sloan For obtain this: I use this option. In the dynamic content I created all the needed texts: And on the contact form insert the placeholder: This works for me. Regards. Maria
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Maky commented,
Hi Eyal Fein The logo must be square!!! :) Maria
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Maky commented,
Hi Heather Rommel If you know the "Group ID" that the user can be in you can do this search: "Mauro" group_id:24908185 Was no so easy to arrive to this conclusion... Best regards. Maria
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Maky commented,
Hi @... I know that using a workaround is not pretty, but I use this trigger using side conversation as a solution and works for me: At the moment that the person (not Agent) answer the email, thi...
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Maky commented,
Hi Rob Stack This link doesn't work. About Zendesk messaging Thanks. Maria
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Maky commented,
Hi! can someone tell me how can I make coexist chat and form contact in the same web widget at the same time and allow the customer choose what to do? (or chat or contact form) Maybe with two diffe...