Maky
-
Total activity160
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes60
-
Subscriptions55
Activity overview
Latest activity by Maky-
Maky commented,
Hi Stacy Win Did you solve your problem? Regards. Maria
-
Maky commented,
Hi again Stacy! You can solve this in this way: 1. Add tags to your web widget associated with the " specific sites on the software" For example; you have a games site therefor you use the tag "gam...
-
Maky commented,
Hi @... How can I automatically change the ticket organization for a user who has many organizations depending on the type of request using triggers? I was trying to do it using organization tags o...
-
Maky commented,
Hi @Stacy win (there are 5 different Stacy Win!) You can add a custom field to your web widget with the list of the orgs that you have on your instance, then with a trigger when the request in comi...
-
Maky commented,
Hi Beto I try to use this greeting like the API page mentioned above: prechatForm: { greeting: { '*': 'By starting the chat with us you agree to the Privacy Policy, as...
-
Maky commented,
Hi Amisha Sharma Thank you! For us this feature is fantastic! Maria
-
Maky commented,
Hi Ayush. This is not a solution! there should be a check mark where I can enable or disable it as an administrator in chat configurations. I hope that Zendesk will take into consideration to solve...
-
Maky commented,
Hi again. I found it but you have to fix it in this article: Recommendations about side conversations Maria
-
Maky commented,
Hi! This link is broken: Recommendations about side conversations. Maria
-
Maky commented,
Hi Christine Felicia You are right, the problem is the 24 hours... We now have the problem that we cannot send the message offline with the migration to Agent Workspace. You can see here my post i...