Maky

1. Chat
2. ...
3. Configuring the Chat widget
4. Customizing the appearance of your chat widget

Hi! Where can I found some information/documentation for Web Widget Chat with multibrand istanze? (No Zopim) I have a Zendesk Suite account with Web Widget chat and dashboard chat on istanze. We ne...

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• Maky
• Created August 02, 2021 16:34
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. How to change the from email address?

Great @...! Thank you!!!  

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• Maky
• Created May 11, 2021 09:23
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Multi-select field cannot be added to the web widget

+1!!! Absolutely agree! we need it too! Thanks. Maria

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• Maky
• Created March 22, 2021 10:28
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Web Widget Contact Form: Allow Regex, Date and Multi-select Fields

Hi! +1!!!  Also when I add a multi-select and data ticket fields Zendesk doesn't note me that are not visible on web widget! We absolutely need these features on ours web widgets. Thanks. Maria

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• Maky
• Created March 22, 2021 10:19
• 0 votes

1. Chat
2. ...
3. General questions about live chat
4. Can I integrate multiple Chat accounts into one Support account?

Hi. +1 We need to offer another Zopim instance to a business partner. Zopim doesn't guarantee complete separate chat visualization for incoming chat request when an agent is connected. Thanks  

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• Maky
• Created February 04, 2021 14:23
• 0 votes

1. Apps and integrations
2. ...
3. Shopify integration
4. Setting up the Shopify integration for Support and Chat

Hi @@... How can I connect this Shopify App with the domain on the multibrand Zendesk? In the old App on Shopify I specify the Brand Zendesk URL, however in this new App there is no way to connect ...

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• Maky
• Created January 14, 2021 15:50
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Pulling custom Org fields into ticket

Hi. Thanks everybody to give me that excellent idea! I fill a ticket field using extension option: The URL is my domain on zendesk as: https://domain.zendesk.com/api/v2/tickets/{{ticket.id}}.json ...

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• Maky
• Created April 01, 2020 14:11
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Auto-populate Text User Field from message content

Hi! I don't know if what I did is what you need. I fill a ticket field using extension option: The URL is my domain on zendesk as: https://domain.zendesk.com/api/v2/tickets/{{ticket.id}}.json Then...

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• Maky
• Created April 01, 2020 14:08
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Auto-fill a field based on adjacent text

Hi! I don't know if what I did is what you need. I fill a ticket field using extension option: The URL is my domain on zendesk as: https://domain.zendesk.com/api/v2/tickets/{{ticket.id}}.json Then...

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• Maky
• Created April 01, 2020 14:05
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. SMTP Email delivery method

I'd love to have this option as well.

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• Maky
• Created July 12, 2016 09:23
• 0 votes