Sandata Technologies, LLC
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Recent activity by Sandata Technologies, LLC-
This is truly an issue for our organization. We need to send a report that marks unsolved tickets as of a certain date, but may not be reviewed until a later date. If we send a dashboard, the repo...
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I find this very concerning especially as we are sending a copy of the transcript to our end users (customers), they know they spoke with us at a certain time and this could be confusing to them fo...
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I find this very concerning especially as we are sending a copy of the transcript to our end users (customers), they know they spoke with us at a certain time and this could be confusing to them fo...
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It is very frustrating to have to open up many line items to find the one you want just b/c you cannot have the extra columns in the search that you like. We have built many custom fields and it w...
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We would really like to have this feature as well. Our previous ticket/crm tool did provide this functionality. It did limit the field to say 300 characters, so maybe not the entire comment, but e...