
Tomica Hleb
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Total activity9
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Tomica Hleb-
Tomica Hleb commented,
I'm running into an issue with tickets that get reopened after being rated, and then solved again. These tickets are then reported against a date when they were Solved for the second time instead o...
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Tomica Hleb commented,
Hi, Was the form-deleting feature removed from Zendesk? I do not see this option on my list of forms, and am not able to delete any of the Active or Inactive forms. Thank you
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Tomica Hleb commented,
Heather, The "Current user" condition was a missing part. Thank you so much.
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Tomica Hleb commented,
There is one thing that I'm not able to find. I can't find a Condition that would understand if the last reply in the ticket is from an agent or from a customer. I'm trying to set up an alert that...