Tomica Hleb
-
Total activity9
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions5
Activity overview
Latest activity by Tomica Hleb-
Tomica Hleb commented,
I'm running into an issue with tickets that get reopened after being rated, and then solved again. These tickets are then reported against a date when they were Solved for the second time instead o...
-
Tomica Hleb commented,
Hi, Was the form-deleting feature removed from Zendesk? I do not see this option on my list of forms, and am not able to delete any of the Active or Inactive forms. Thank you
-
Tomica Hleb commented,
Heather, The "Current user" condition was a missing part. Thank you so much.
-
Tomica Hleb commented,
There is one thing that I'm not able to find. I can't find a Condition that would understand if the last reply in the ticket is from an agent or from a customer. I'm trying to set up an alert that...