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Jason Littrell

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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Jason Littrell commented,

Community comment Developer - Zendesk APIs

Under Associating related objects it states:

"A relationship record is governed by a relationship type you created. So far you created a one-to-many type named "pc_has_many_tickets" where each ticket can be associated with only one PC, but each PC can be associated with many tickets."

I'm not seeing this behavior in my tests. The API will let me create multiple relationship records using different PC source IDs with the same "zen:ticket" target. The same applies if I define a one-to-one relationship type. It seems that the single or many schema only affects the number of targets a source can be linked to, but not vice versa. Is this true, or am I doing something wrong?

View comment · Posted Mar 26, 2021 · Jason Littrell

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