Akhil John

1. Community
2. Zendesk Suite Q&A
3. text formating in Codeblock

Cheeny, Looks like Text formatting in Codeblock is NOT supported in the composer of Agent workspace. While it would work using the composer in the Standard agent interface (when Agent workspace is ...

• View comment
• Akhil John
• Created October 14, 2021 14:56
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. text formating in Codeblock

Sure, I have created a ticket for the same #7019308

• View comment
• Akhil John
• Created October 11, 2021 07:38
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. text formating in Codeblock

Hey Cheeny, Thanks for responding, I have already tried those steps and unfortunately, it never works. Am sharing a screenshot you can see the BOLD and Italic options are greyed out!!

• View comment
• Akhil John
• Created October 08, 2021 06:40
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Edit internal notes

We all would really appreciate it if the Zendesk product team consider enabling editing the private(internal) comments. Internal comments are only used within the team to keep a note of the progres...

• View comment
• Akhil John
• Created August 18, 2020 17:33
• 4 votes