Riah Lao

Total activity

103
Last activity

September 16, 2022 00:37
Member since

April 16, 2021 05:02
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9
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64

Activity overview

Latest activity by Riah Lao

Riah Lao commented, September 01, 2022 22:21
Any update on this?
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- Riah Lao
- Created September 01, 2022 22:21
- 0 votes
Riah Lao commented, August 26, 2022 20:16
Hi, Can you please clarify about the limitations for this below? Translations for third-party widgets are not supported.
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- Riah Lao
- Created August 26, 2022 20:16
- 0 votes
Riah Lao commented, August 22, 2022 22:18
When will this feature be fully available for all plans?
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- Riah Lao
- Created August 22, 2022 22:18
- 0 votes
Riah Lao commented, August 03, 2022 20:58
Hi Chandra Robrock, Thanks for the explanation. I have follow up question though, to "switch the requester on the ticket", which of the following do you do to achieve that? Change the actual requ...
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- Riah Lao
- Created August 03, 2022 20:58
- 0 votes
Riah Lao commented, August 02, 2022 21:01
Hi Chandra Robrock Can you please clarify what you meant by this: "I do advise our team to ensure that they are switching the requester over before they respond back to the customer." Thanks
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- Riah Lao
- Created August 02, 2022 21:01
- 0 votes
Riah Lao commented, June 14, 2022 21:52
Hi, How do you import the en version? I copied the columns from the exported en-US csv and use that to import but I got an error: Malformed CSV input. Expected column missing: Language text
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- Riah Lao
- Created June 14, 2022 21:52
- 0 votes
Riah Lao commented, June 10, 2022 21:18
This do not work for Agent Workspace?
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- Riah Lao
- Created June 10, 2022 21:18
- 1 vote
Riah Lao commented, June 10, 2022 20:20
Hi, We have similar situation with Marie Mccormack, ours though is agent putting the ticket on hold and replied to the customer (1st reply). Agent replies again to the customer (2nd reply) to provi...
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- Riah Lao
- Created June 10, 2022 20:20
- 0 votes
Riah Lao commented, June 03, 2022 16:25
Hi, How do I include a time delay in my chat trigger? https://support.zendesk.com/hc/en-us/articles/360051552593 link is broken
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- Riah Lao
- Created June 03, 2022 16:25
- 0 votes
Riah Lao commented, May 17, 2022 20:29
Is there a way to limit search for agents so they do not cherry pick tickets?
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- Riah Lao
- Created May 17, 2022 20:29
- 0 votes