ModeratorWes

1. Community
2. Zendesk Suite Q&A
3. I need to change the CC label on my request form to something more along the lines of submitted on behalf of

Hi @Kirt, Copy the following code into the script.js file right after the $document.ready ()  $('.request_cc_emails label').text("Submitted on Behalf of:");  

• View comment
• ModeratorWes
• Created May 13, 2019 20:34
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How do I remove sections/categories from the help center?

@Remitano - It all depends on the theme that your using.  What theme are you using as the categories should be accessible on your Home Page.  The below article should help you out. https://support...

• View comment
• ModeratorWes
• Created February 02, 2015 01:41
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How do I remove sections/categories from the help center?

@David - You can now easily access your categories and sections through the "Arrange Articles" from the top navigator bar.  This is located under "Articles" From here you can click on the Category...

• View comment
• ModeratorWes
• Created October 26, 2016 18:54
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Add Submit a Request button on the Help Center

@Gus - You can use the {{submit_a_request}} placeholder.  If you are viewing as a Manager then you will not see the button.  In the bottom right corner you can change the "Previewing as: Manager" t...

• View comment
• ModeratorWes
• Created August 04, 2015 00:57
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Add Submit a Request button on the Help Center

@Mike - Are you using the new Copenhagen theme or a different one.

• View comment
• ModeratorWes
• Created January 31, 2017 14:03
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Add Submit a Request button on the Help Center

@Billie - The code above is referencing older code for the Help Center.  With the new theming platform you need to use the below code. {{link 'new_request' class='submit-a-request'}} To remove the ...

• View comment
• ModeratorWes
• Created May 02, 2016 13:13
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Add Submit a Request button on the Help Center

@Mike - Yes the Copenhagen theme has a class for "button" and also "button-large". You can still use the curly tag just edit your CSS for the caps so it would look like this: {{link 'new_request' c...

• View comment
• ModeratorWes
• Created February 01, 2017 14:33
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Add Submit a Request button on the Help Center

@Marina - Here is what you need to do.  Create a category called Submit a Request, add a section, add an article.  Apply the following code.  https://gist.github.com/moderatorwes/91116a07973a53ae5b...

• View comment
• ModeratorWes
• Created June 20, 2017 16:22
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Add Submit a Request button on the Help Center

@Marina - I'll be glad to help you out however I need to see what you got so far.  Can you provide a link to your Help Center

• View comment
• ModeratorWes
• Created June 19, 2017 19:24
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Displaying promoted articles from a particular section on the Help Center home page

@Paul - The promoted articles should look like this: {{#if promoted_articles}} <section class="promoted-articles"> <h3>{{t 'promoted_articles'}}</h3> <ul> {{#each promoted_articles}} <li> <a href="...

• View comment
• ModeratorWes
• Created October 28, 2015 17:03
• 0 votes