ModeratorWes

1. Community
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

Thanks for sharing Jan.  I have a font tip in the works but it looks like you beat me to it.  My tip is more focused on using Google Fonts so it will be a little different.  Great job!

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• ModeratorWes
• Created October 16, 2013 13:42
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. HC Tip: Add "Promoted Articles" to front page + modify text in multiple languages

Great tip Andrea and thanks for sharing!

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• ModeratorWes
• Created October 16, 2013 01:40
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

Everyone - Just updated the CSS code as the uparrow was not highlighting as it was supposed to.  It should be .uparrow:hover instead it was .sup.hover.  You really couldn't tell before but now if y...

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• ModeratorWes
• Created October 12, 2013 01:30
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@Adman - Sorry but the standard response from Zendesk is that this feature is planned but no ETA at this time. 

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• ModeratorWes
• Created October 11, 2013 19:03
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@Jake - You may want to mention this is not available yet for the new Help Center.  There is not such thing as of yet called "Organization Requests" in the new Help Center.  Just a note as Adam may...

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• ModeratorWes
• Created October 11, 2013 18:49
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

@James Not a problem and I'm glad to hear that you found it useful.

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• ModeratorWes
• Created October 08, 2013 20:28
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

@Fernando Great to hear! I have a couple of other tips you may want to check out for the Help Center.

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• ModeratorWes
• Created October 04, 2013 22:15
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

@Jennifer - looks great!  Thanks so much for cleaning it up.

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• ModeratorWes
• Created October 04, 2013 21:32
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

@Andrea Thanks for the feedback I've added an image of the theme editor that shows where each step goes.  Hopefully this well help a little.  Also not sure if you watched the video or not but I do ...

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• ModeratorWes
• Created October 04, 2013 15:11
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

@Andrea glad you got it working.  Is there anything I need to re-word .  Jennifer should be here soon to make it nice and neat.  I think ZenDesk should implement this on their website.  They need t...

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• ModeratorWes
• Created October 04, 2013 14:39
• 0 votes