Dion

We are attempting to select the department in js based on the tags present. However doing so, our script fails and returns no selected visitor department.. Could you help us have a look at this?

//ChatPanel is third-party chatbot window which pushes a JSON-array we can grab tags from

chatPanel.addEventListener("openZendesk",function(_ref3) {

  var detail = _ref3.detail;

  if (detail && detail.tags) {

    zE("webWidget","chat:addTags", detail.tags);

   




  }

  if(detail.tags = detail.tags.anti-churn)

  {

      zE('webWidget', 'updateSettings', {

  webWidget: {

      chat: {

          departments: {

              enabled: ['group1'],

              select: ['group1'],

          }

            }

              }

  });

  }

  else

  {

    zE('webWidget', 'updateSettings', {

  webWidget: {

      chat: {

          departments: {

              enabled: ['group2'],

              select: ['group2'],

          }

      }

  }

});




  }

});