Aya
-
Total activity26
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes5
-
Subscriptions12
Activity overview
Latest activity by Aya-
Aya commented,
+1 here! We want to change the color and font of the signatures which is not possible with Markdown unless there is a way to do so...
-
Aya commented,
We have a multi-language instance. How can we edit the text for all languages by updating the code? Is it even possible?
-
Aya commented,
Hi! Is there a way to edit or delete the tags that are added by mistake? Since they are end-user facing, I want to make it look nicer - for example, there is a tag "zendesk" but want to change it t...
-
Aya commented,
+1 here too!
-
Aya created a post,
Primary contact field for person or company?
When our agents add a new deal, we want them to select a PERSON in Primary Contact field, not COMPANY. But the current New Deal page only has Primary Contact page and both company and person availa...
-
Aya commented,
Totally agree on with what Anton M. explained above. The current flow is very strange. Hope this gets improved very soon!
-
Aya created a post,
Responding to chat (WhatsApp) tickets via mobile app
When the workspace is enabled, Chat tickets cannot be updated using the Support mobile app. It would be very very helpful if we could reply to those tickets (e.g. via WhatsApp channel) via mobile app.
-
Aya commented,
+1 please! we want the widget to be as simple as possible but some more additional fields shown in the form.
-
Aya commented,
+1 here too! We really need a feature that can remove both agent and account signatures from texts.