Nemo
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Total activity26
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Last activity
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Activity overview
Latest activity by Nemo-
Nemo commented,
It's ridiculous that the 'Follow' box has such high priority in the view ticket page but the Zendesk team wound NOT do anything to utilize this function for their customers.
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Nemo commented,
Thank you so much! Dane
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Nemo commented,
Rob Stack Hi Rob. Wonder could you please share that how did you manage to have the treemap show different colours for each piece? Thanks
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Nemo commented,
Hi Toby Sterrett We have enabled both Email and Slack capability for Side Conversation and also we got the below trigger to notify the ticket assignee whenever there is an update(reopen) to the sid...
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Nemo commented,
Thanks @...
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Nemo commented,
As for Treemap, is it possible to add the size to each part of the map? For example: Backlog255 Escalation70
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Nemo created a post,
Jira Integration - Count Jira issues created within set time
AnsweredHey there We had set up the Jira Integration correctly and it's working as expected.And we have Jira issue status sync to a ticket field "Dev status". for example, we have 3 status Backlog WIP Co...
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Nemo commented,
Hi @... https://support.zendesk.com/hc/en-us/articles/115012836948/comments/1260800739009 Thanks so much for posting this solution! Really appreciated it! We have been using the [rating_URL] trying...
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Nemo commented,
If I delete an end-user, would all its closed tickets still being accessible to its organisation?
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Nemo commented,
Hey Alex This is such a good proposal and something I'd really looking forward to. I've been trying to figure out a workaround for this and no luck so far.Hope this could make it on Zendesk's radar...