Nils Rebehn

1. Community
2. Zendesk Suite Q&A
3. Sending "Mandatory to acknowledge" process updates and announcements

Hello Ramadan, I understand the challenge you are facing. Some of our clients working with Zendesk had the same question. In some cases, the notification app you are referring to "did the trick". B...

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• Nils Rebehn
• Created September 09, 2021 02:28
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. is there a way to see how many tickets closed based on issue?

Hey Kevin, How are you tracking the "issues" in your Zendesk at the moment? Are you using a ticket field or tags? How do you want to look at the tickets with issues, views or Zendesk Explore? Assum...

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• Nils Rebehn
• Created September 09, 2021 02:15
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Tip: Agent Workspace: Chat Dashboard View

Nice idea, @.... I like it.  Quick question about the recipe - what's the tag you are using? Unfortunately, it's cut off (zopim_chat_m...).

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• Nils Rebehn
• Created April 16, 2021 01:47
• 0 votes