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Chun Lee
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Chun Lee
Chun Lee commented,
Please please please prioritise this. This is not the only thread or request on this subject.
View comment · Posted Dec 07, 2017 · Chun Lee
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Chun Lee commented,
Can I vote for this too please. We have a relatively low volume of chat at the moment so this is not a regular part of day. It is easy for an agent to forget to logout and we do not get the volume of missed chats to force an agent out.
I do not want to give the wrong impression that chat is available when in reality it is not as all the agents should be out.
View comment · Posted Dec 04, 2017 · Chun Lee
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Chun Lee commented,
+100, this works in support tickets, why can't it work in the help centre
View comment · Posted Oct 18, 2017 · Chun Lee
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