Christopher Rome

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Set filters on Scheduled Dashboards

Yes, this is a feature we need. On insights, with one dashboard, we are able to schedule a delivery for the current set of filters which include agent groups, different time frames, and different o...

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• Christopher Rome
• Created July 28, 2020 13:27
• 2 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Report on Received At Email Address

Alex Dobocan It sounds to me like you are looking at the support address and how many emails came in vs the number of tickets you have in zendesk. An email that comes in could be adding an addition...

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• Christopher Rome
• Created March 18, 2021 18:35
• 0 votes