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Sean McKeever's Avatar

Sean McKeever

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Sean McKeever

Sean McKeever commented,

Community comment Feedback - Ticketing system (Support)

I Agree with the posts here.  There needs to be a way to take a view and quickly filter tickets in my view to find what I need.  Creating new views is not the right answer, as these filters should be available within the view, set up on a per-user, per session basis. If there was a way to embed parts of the advanced search tool into the ticket view to filter tickets would be a lifesaver and would make it easier to get around the limit of 12 top-level views for a user.  

View comment · Posted May 18, 2020 · Sean McKeever

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Sean McKeever commented,

Community comment Feedback - Ticketing system (Support)

I agree with everything said here by the other users.  I feel that views as a whole need a total revamp, but starting here would help solve a very annoying issue for new and existing users. 

View comment · Posted May 18, 2020 · Sean McKeever

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Sean McKeever commented,

Community comment Feedback - Reporting and analytics (Explore)

+1 from me that this needs to get fixed.  I have to do a lot of copying and pasting into other systems for executive reports. Having to export the data to excel (because copying tables out of Explore is awful) and having to remake the report as a pivot table in Excel is painful. Not to mention a big step back from Insights/Good Data.

View comment · Posted Feb 07, 2020 · Sean McKeever

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