Sean McKeever

1. Community
2. Feedback - Ticketing System (Support)
3. Ticket filtering and sorting

I Agree with the posts here.  There needs to be a way to take a view and quickly filter tickets in my view to find what I need.  Creating new views is not the right answer, as these filters should ...

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• Sean McKeever
• Created May 18, 2020 18:54
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Views limitation

I agree with everything said here by the other users.  I feel that views as a whole need a total revamp, but starting here would help solve a very annoying issue for new and existing users. 

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• Sean McKeever
• Created May 18, 2020 18:47
• 4 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Excel exported is not in the same format in Explore

+1 from me that this needs to get fixed.  I have to do a lot of copying and pasting into other systems for executive reports. Having to export the data to excel (because copying tables out of Explo...

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• Sean McKeever
• Created February 07, 2020 11:56
• 2 votes