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Jason Harlowe
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Jason Harlowe
Jason Harlowe commented,
This is something our staff could use as well. We love our agents to death but in the end, they are humans, and sometimes we need to be able to guide human behavior. ;)
View comment · Posted May 19, 2021 · Jason Harlowe
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Jason Harlowe commented,
@... -
So far most of this works quite well. I am running into an issue with add the filter drop down you mentioned.
Every time I add the lines you mentioned for the drop down and field columns it breaks the full page. I am guessing I am adding the dropdown and custom field codes in the wrong places?
I do have the script.js in place as well.
My working code for reference:
{{t 'my_requests'}}
{{t 'no_requests'}}
{{t 'subject'}} | {{t 'id'}} |
{{#is current_filter.identifier 'my'}} {{#link 'requests' sort_by='created_at'}}{{t 'created'}}{{/link}} {{else}} {{t 'requester'}}
{{/is}}
|
{{#link 'requests' sort_by='updated_at'}}{{t 'last_activity'}}{{/link}} |
{{t 'status'}}
|
Bug or
Enhancement
|
Release Stage
"coming soon"
|
---|---|---|---|---|---|---|
{{#if subject}} {{subject}} {{else}} {{excerpt description characters=50}} {{/if}}
{{status_name}}
|
#{{id}} |
{{#is ../current_filter.identifier 'my'}} {{date created_at timeago=true}} {{else}} {{requester.name}} {{/is}}
|
{{date updated_at timeago=true}} |
{{status_name}}
|
|
View comment · Posted Apr 09, 2021 · Jason Harlowe
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