Jason Harlowe

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Feature Request: Give Admins Ability to Change Agent Status

This is something our staff could use as well. We love our agents to death but in the end, they are humans, and sometimes we need to be able to guide human behavior. ;)

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• Jason Harlowe
• Created May 19, 2021 15:18
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

@... -  So far most of this works quite well. I am running into an issue with add the filter drop down you mentioned.  Every time I add the lines you mentioned for the drop down and field columns i...

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• Jason Harlowe
• Created April 09, 2021 15:02
• 0 votes