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Cesar Perez
Joined Apr 16, 2021
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Last activity May 18, 2022
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Latest activity by Cesar Perez
Cesar Perez commented,
Hi Amie Brennan - Tried it with the *** before and after, but it did not work. I sent it on the JSON as 'comment': {'body': body}, where the body is a variable holding the string. Thanks!
View comment · Posted May 18, 2022 · Cesar Perez
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Cesar Perez commented,
Can you pass this via the Ticket API? If so, that would be the syntax for bold? I tried **TEST** and it did not work. Do I need to escape the **? Thanks.
View comment · Posted May 17, 2022 · Cesar Perez
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Cesar Perez commented,
Is it possible for the sections to have two columns as well?
https://helpdesk.kaseya.com/hc/en-gb/sections/4406076837265-Release-Notes
View comment · Posted Sep 23, 2021 · Cesar Perez
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Cesar Perez commented,
I will have a look later today.
Thanks for the help!
View comment · Posted Sep 21, 2021 · Cesar Perez
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Cesar Perez commented,
Great! That worked.
Any way to have more than 3 bullets per column?
View comment · Posted Sep 21, 2021 · Cesar Perez
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Cesar Perez commented,
Ah, so here is what we would like to have two columns:
https://helpdesk.kaseya.com/hc/en-gb/categories/204079068
For each category page.
View comment · Posted Sep 21, 2021 · Cesar Perez
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Cesar Perez commented,
I replaced the code with the latest one, and still no two columns for the KB articles.
View comment · Posted Sep 21, 2021 · Cesar Perez
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Cesar Perez commented,
Sure, it's helpdesk.kaseya.com, and account assumption is enabled if you need it. Thanks.
View comment · Posted Sep 21, 2021 · Cesar Perez
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Cesar Perez commented,
Thanks - So I did add it, but the articles are still showing up as one column, and not two. Anything else we can try or do?
View comment · Posted Sep 21, 2021 · Cesar Perez
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Cesar Perez commented,
Does this go in the style.css?
View comment · Posted Sep 17, 2021 · Cesar Perez
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