Craig Robichaud

Total activity

13
Last activity

October 27, 2021 18:57
Member since

April 16, 2021 05:32
Following

0 users
Followed by

0 users
Votes

2
Subscriptions

7

Activity overview

Latest activity by Craig Robichaud

Craig Robichaud created a post, July 22, 2021 22:41
Stop archiving my closed tickets after 28 days; or, "Varus, give me back my tickets!"
1. Community
2. Feedback - Ticketing System (Support)
Feature Request Summary: Stop flushing closed tickets after 28 days. Description/Use Cases & Business impact of limitation or missing feature: We do not have a lot of volume, and of what we do...
- Craig Robichaud
- Created July 22, 2021 22:41
- 6 followers
- 2 comments
- 3 votes
Craig Robichaud commented, July 22, 2021 22:13
I am getting so frustrated with this "hardcoded" limitation. Is it some sort of loadbearing code? Why can this not be changed? I like a light weight instance as much as the next person, and I never...
- View comment
- Craig Robichaud
- Created July 22, 2021 22:13
- 3 votes
Craig Robichaud commented, May 28, 2021 21:32
Good point, @.... Right now, we do most customer comms through ZD because we want everything documented on one platform, linked to the ticket interaction, etc. but recently, when I can find a the u...
- View comment
- Craig Robichaud
- Created May 28, 2021 21:32
- 0 votes
Craig Robichaud commented, January 23, 2021 03:04
Great work here, @...! I just wish it wouldn't take such a herculean effort just to have what every other platform considers basic functionality.
- View comment
- Craig Robichaud
- Created January 23, 2021 03:04
- 0 votes

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