Lotus Themes, Zendesk partner for Help Center design and customization

We create human-centered, on-brand help centers for your customers to self-service easier and faster. According to testimonials, our clients see a 26% decline in tickets. Even Zendesk chooses Lotus Themes over competitors for their help center customization. We guarantee the smooth operation of our themes, but if you find bugs, we’ll fix them for free. Learn more at www.lotusthemes.com

Total activity

68
Last activity

March 01, 2023 15:37
Member since

April 15, 2021 16:08
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Followed by

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Votes

8
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Comments

Recent activity by Lotus Themes, Zendesk partner for Help Center design and customization

Hi Sam, We offer various help center plugins for different needs: easier navigation, ticket deflection, a better visual look of pages, and improved search options. You can also see how companies us...
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Edited January 31, 2023 18:09
- 1 vote
Hi colleen, Thank you for choosing our Braden theme. Can you contact us directly? Our developers will be happy to help. Best, Lotus Themes
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Created January 18, 2023 15:27
- 0 votes
Hi, OliverCould you show us your code? 'cause without it, your problem isn't entirely clearBest regards,Lotus Themes
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Created December 12, 2022 15:09
- 0 votes
Hi Wilhelm, Your issue requires serious customization. We did something similar for GOG where branding and logo change based on the URL parameter.: https://support.gog.com/hc/en-us?product=gog h...
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Edited December 12, 2022 08:11
- 0 votes
Hi, Mateusz Unfortunately, you can select a maximum of 30 articles at once. More information you may find here: https://support.zendesk.com/hc/en-us/articles/4408836336154-Updating-knowledge-base-...
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Edited December 12, 2022 08:07
- -1 votes
Hi Chassidy, maybe that may also inspire you in your searches— here are some of our case studies with the same approach as yours:1. You have two types of customers like the Route brand. You might a...
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Edited December 12, 2022 07:54
- 2 votes
Hi Ryan Wells, Thank you for your interest. For some reason, the link disappeared, and Community doesn't let us add it again (the post is pending approval). Here is the link to the white paper. Let...
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Created October 14, 2022 14:05
- 0 votes
Hi Vishal, You can use the Side Navigation extension for the second one. More information about theme compatibility is here.
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Created November 23, 2021 08:58
- 0 votes
Hi Jerry, These widgets can work together. For example, if you click the 'chat' option, the Zendesk chat widget will be displayed. Best, Lotus Themes
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Created May 04, 2021 18:38
- 0 votes
Hi there, You can get an additional level in your Zendesk community by grouping topics. If you need help with it, we can do it for you. Best regards, Lotus Themes
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- Lotus Themes, Zendesk partner for Help Center design and customization
- Created October 10, 2019 19:18
- 0 votes