Todd Eldridge
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Total activity12
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Last activity
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Votes on activity by Todd Eldridge-
Is there a way to hard delete tickets immediately? We are trying to purge old tickets (closed for more than 1 year0 and want these deleted immediately rather than waiting a month.
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It looks like my support addresses may be getting added as a CC on all tickets. How do I stop this? I don't see any rules that do this? Also, why is there no option for me to put in a support tic...
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I would like to add my support behind this request. We have an automated system that sends emails to our ZD. There are like 15 or so different messages that come in. We want exclude all but one ...