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Whitney Mitchell

Joined Apr 16, 2021

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Last activity Oct 30, 2024

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ACTIVITY OVERVIEW

Latest activity by Whitney Mitchell

Whitney Mitchell commented,

CommentUsing the knowledge base in Help Center

Hi, 

Asking again – can Light Agents approve posts if all Community content is moderated?

View comment · Edited Oct 30, 2024 · Whitney Mitchell

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Whitney Mitchell commented,

CommentUsing the knowledge base in Help Center

Hi,

 

Who exactly can moderate content? Specifically, we need the ability for Light Agents to moderate posts. 

View comment · Posted Oct 25, 2024 · Whitney Mitchell

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Whitney Mitchell commented,

Community comment Feedback - Help Center (Guide)

Just another plea for this basic reporting functionality! 🙏🖤🙏 We really, desperately need the ability to pull all article titles, categories/sections, and labels. Nice-to-haves would be links to the articles, last updated date, and maybe number of views over a given time period. I know you store all this info already, as that fact is what allows me to create a spreadsheet that I have to manually update... Please consider building out this functionality/making this info more accessible and user friendly!

View comment · Posted Apr 26, 2021 · Whitney Mitchell

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Whitney Mitchell commented,

Community comment Feedback - Ticketing system (Support)

We definitely need this!!

View comment · Posted Mar 05, 2020 · Whitney Mitchell

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