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Emily Riccardi
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Emily Riccardi
Emily Riccardi commented,
Community comment Discussion - Tips and best practices from the community
1. Add a new text field called "Originated Article" - note its ID (31107517 in my example).
2. Add a new form called "Article Feedback" - note its ID (155127 in my example).
Can you specify settings for the Field and Form? Or do they not matter?
For example, I assume I make them editable for the end-user? Does 'Originated Article' need to be the title for agents AND end-users? Do I add the Originated Article field to the Article Feedback form?
Thanks!
View comment · Posted May 07, 2018 · Emily Riccardi
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