Harald Niesche
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Total activity11
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Last activity
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Member since
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Activity overview
Latest activity by Harald Niesche-
Harald Niesche commented,
Thanks for the script and for fixing it so quickly, looks great now!
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Harald Niesche commented,
Hi Philipp, nice work!I had a look at your code, and you should add some HTML sanitization, as noted in the marked documentation: Warning: 🚨 Marked does not sanitize the output HTML. Please use a s...
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Harald Niesche commented,
I wonder: is this issue a showcase how Zendesk recommends it's product to be used?Since it's original creation, Zendesk staff has only weighed in twice and never commented again. Is this a feature ...
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Harald Niesche commented,
Alexey Krasnichenko -- it got rid of our problem; our ability to report problems and get solutions for them was seriously hampered by their bug reporting system's inability to properly communicate ...
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Harald Niesche commented,
We solved the problem; we no longer work with the vendor who was using Zendesk.
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Harald Niesche commented,
Clearly, the reaction on this issue is driven by Zendesk's vision to make Customer Support easier. Seems the easiest is to simply ignore the Customer.
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Harald Niesche commented,
We understand that you had important things to do -- but while you're waiting for the count to finish, couldn't you quickly enable markdown for customers, too? At least for those of your who sell t...
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Harald Niesche commented,
How is this **still** not implemented? If there's markdown for support agents, there should also be markdown for customers. If you need help implementing it, we're available for hire, just send an ...