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Customer Support

Joined Apr 16, 2021

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Last activity Dec 06, 2021

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Latest activity by Customer Support

Customer Support commented,

CommentWhat's new in Zendesk

That's very interesting. But maybe you finally will draw your attention to this feature request that has been ignored for almost 2 years? https://support.zendesk.com/hc/en-us/community/posts/4409222735002

View comment · Posted Dec 06, 2021 · Customer Support

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Customer Support commented,

Community comment Feedback - Ticketing system (Support)

Dear Zendesk team!

Roos Jager created this feature request around 4 months ago, and still nothing... Moreover, I can see this feature was mentioned around 2 years ago here, wow it's been a while... and it is surprising to realize after reading all that thread that you still haven't implemented it though there are a lot of requests. 

Should we create a petition and gather 20000 signatures under this feature request to receive a proper reply? Please update us when exactly are you are planning to start implementing this? It is an important undo feature, and I am really shocked you haven't implemented it yet... 

I hope to see any action here soon. 

View comment · Posted May 06, 2020 · Customer Support

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