Mistyamber Reynolds

Total activity

18
Last activity

October 22, 2021 16:37
Member since

April 16, 2021 06:07
Following

0 users
Followed by

0 users
Votes

5
Subscriptions

8

Activity overview

Latest activity by Mistyamber Reynolds

Mistyamber Reynolds commented, October 19, 2021 13:46
@.... Nope. I still cannot see time spent by agent rather than by case.
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- Mistyamber Reynolds
- Created October 19, 2021 13:46
- 0 votes
Mistyamber Reynolds commented, June 15, 2021 14:49
I would like to have a trigger add a private comment on a ticket when a closed side conversation is replied to. I also cannot find a way to reopen a side conversation if it is replied to via trigg...
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- Mistyamber Reynolds
- Created June 15, 2021 14:49
- 3 votes
Mistyamber Reynolds commented, September 22, 2020 12:59
I would like to add my vote for this feature. I keep seeing our internal employees get added to the suspended user list. This makes their emails to our support team go to the suspended box. I am...
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- Mistyamber Reynolds
- Created September 22, 2020 12:59
- 0 votes
Mistyamber Reynolds commented, October 25, 2019 18:06
Not having the ability to remove Tags is causing us to have bad data and greatly impacting reporting. Old tags we no longer use, typo tags, and tags that Zendesk has created without our knowledge ...
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- Mistyamber Reynolds
- Created October 25, 2019 18:06
- 3 votes
Mistyamber Reynolds commented, October 25, 2019 12:55
Following for updates on this.
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- Mistyamber Reynolds
- Created October 25, 2019 12:55
- 0 votes

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