Elise Alley
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Total activity7
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Last activity
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Activity overview
Latest activity by Elise Alley-
Elise Alley created a post,
Default URL for Multibrand Setups
It would be nice to have a default URL when using multibrands. For example, I work for a company that has an umbrella organization and then multiple sub-brands. Right now, when agents log in, the...
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Elise Alley commented,
I'm trying to do something similar but not exactly the same. I'm wanting to create a report showing the average number of touches per ticket per agent for the current month. This was a metric in I...