Justine Broekhuizen

1. Community
2. Zendesk Suite Q&A
3. "Add to conversation" not editable for the customer.

@..., it worked! Thank so much for your help! Have a good day :) 

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• Justine Broekhuizen
• Created February 06, 2020 10:10
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. "Add to conversation" not editable for the customer.

Hi @..., Yes, for signed- in users only (but anyone can create an account :))  Thank you!   

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• Justine Broekhuizen
• Created February 06, 2020 08:36
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. "Add to conversation" not editable for the customer.

Hi @...,   Thank you for your quick reply!Our Guide is available for signed in users : https://support.goodup.com/hc/en-us Is this helpful?

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• Justine Broekhuizen
• Created February 03, 2020 13:37
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. "Add to conversation" not editable for the customer.

Hi there, I encounter the same problem, the "Add to conversation" is disabled. @... I don't find the zopim function in the scrip.js file.  $zopim(function () { $zopim.livechat.hideAll();}); Do you...

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• Justine Broekhuizen
• Created February 03, 2020 12:45
• 0 votes