Phil Chamney
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Total activity19
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Phil Chamney-
Phil Chamney commented,
We too need to disable follow ups. Many customers just look for the last email they sent to us and reply. It's usually a new order or inquiry unrelated to the closed ticket. Zendesk, just allow us ...
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Phil Chamney created a post,
Settings icon in left menu
If Zendesk has moved the settings to the Admin panel, why does the gear (settings) icon not take you there? Five steps to change a trigger is ridiculous.
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Phil Chamney commented,
Well Zendesk? Any update after years of ignoring this problem?
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Phil Chamney commented,
This needs to be addressed by Zendesk. More and more companies are using Netsuite. Fix it please!
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Phil Chamney commented,
We would like to see this so that sent mails are traceable when the receiver claims they didn't get the mail... Unless there is a way in zendesk to do this I'm not aware of. G Suites allows us to d...