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Simon King

Joined Apr 16, 2021

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Last activity Mar 18, 2022

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Latest activity by Simon King

Simon King commented,

Community comment Q&A - Reporting and analytics

Hello, is there a way of finding out the average touches per ticket?

View comment · Posted Mar 18, 2022 · Simon King

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Simon King commented,

Community comment Feedback - Ticketing system (Support)

I agree this would be very helpful. We often have 10-20 problem tickets at one time and we need to analyse the ticket data regularly. 

View comment · Posted Mar 16, 2021 · Simon King

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